Advice and answers

General questions

• What's the difference between cloud and desktop accounting software?

  To use desktop accounting software, you must install it on your computer or server. All the data relating to your accounts is also stored on your computer, subject to back-up procedures. Cloud accounting software runs on the internet and there's nothing to install on your computer. To access the software, you visit a website and sign in with a username and password, which means you can use cloud accounting software from virtually any computer, most tablets and smart phones, anywhere you have an internet connection.

• Do I need to know anything about accounting to use Xero software?

  Xero is easy to use for non-accountants and offer an amazing support structure through the availability of online videos through Xero central. Official courses and online certifications are also available. If you get stuck, please feel free to give BVSA a call.

• What about a support team?

  We are here to help you during working hours. However Xero has their own dedicated support teams available 24/7, 365 days a year.

• Why would I benefit from switching to Xero?

  Xero is one of the leading cloud accounting solutions globally. You can access your business anytime and wherever you are through the device of your choice with experienced professional support.

Technological issues

• How secure is my data?

  Xero encrypts your business information and replicates it in several locations online. This means that it’s safe, secure and available when you need it.

  More info

Financial

• How do I choose the best Xero package for my business?

  BVSA Shift can help you evaluate what you need from a package and the necessary 'add-ons' that fit your needs and works with your current business processes.

• Does BVSA Shift offer business funding to help my business?

  BVSA Shift is partnering with Bridgement to assist SME's with up to R5,000,000 funding. For more information on finance solutions please contact Bridgement.